Refund Portal

 Before starting the return process, it's important to ensure that your item is eligible for return. Our return policy states that items must be unused, unworn, and in their original condition. Please click here for more details.

You have 14 days to return your order.

Follow steps below: 

1. Click here to start your return

2. Package your items

Be ensure to include a note in the package with your name and order number. We'll handle the rest.

3. Drop off items.

Send items back using the courier of your choice, but we recommend using a tracked shipping service for your peace of mind. Don't forget to include the return authorisation number on the package.

4. Await update.

Please allow up to 10 working days to process your return once it has been received by our fulfilment centre.

Terms and conditions

Once we receive your returned item, our team will inspect it to ensure that it meets our return policy criteria. If everything checks out, we will process your refund or exchange as per your preference. Please note that it may take a few business days for the refund to reflect in your account.

At Becca Shania, we value your satisfaction and want to make your shopping experience as enjoyable as possible. If you have any further questions or concern our process, regarding the return process, please don't hesitate to contact us here.

We are here to assist you every step of the way.